The girl called 911 crying: “Dad’s snake is so big that it hurts me a lot”
“911, what is your emergency?”
Claire Johnson had been answering emergency calls for a decade, but that night she felt a chill sweeping her back. On the other side of the line was the voice of a small, trembling girl, broken by crying. I could barely talk.
“Dad’s snake … is so big that it hurts me a lot,” the girl whispered with a fear impossible to ignore.
For a moment, Claire tried to understand the words literally. He thought of a dangerous pet, in some strange accident, but the girl’s tone immediately told him that something much more serious was abdo lbasl happening. In the background of the call were footsteps, a crunching door and a male voice speaking in the distance. Doors and windows
Claire kept her calm in a soft, firm voice.
“Honey, are you safe now? I want you to tell me where you are and if you can move around without being seen.”
The girl breathed shortly before answering, “She’s coming back… please come quickly.”
Without losing a second, Claire sent a patrol to the address that appeared on her screen: 1427 Maplewood Drive, Springfield, Illinois. Agents Daniel Harris and Maria Lopez were the closest and came immediately. Upon arrival, the house seemed completely normal: a white fence, the well-kept lawn and a swing in the backyard. Nothing made an emergency think.
However, the atmosphere changed as soon as Maria knocked on the door. He opened a tall man, about forty, identified as Thomas Miller. He smiled, but his gaze was moving nervously between the two agents.